{"id":3380,"date":"2025-02-11T10:36:09","date_gmt":"2025-02-11T10:36:09","guid":{"rendered":"https:\/\/turismo.w4msolutions.com\/?post_type=project&p=3380"},"modified":"2026-02-24T03:43:55","modified_gmt":"2026-02-24T03:43:55","slug":"cervejaria-ramiro","status":"publish","type":"project","link":"https:\/\/turismo.w4msolutions.com\/es\/project\/cervejaria-ramiro\/","title":{"rendered":"Cervejaria Ramiro"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#F57233″ use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bbrgba(0,0,0,0.2) 0%|rgba(0,0,0,0.3) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_image=\u00bbhttps:\/\/turismo.w4msolutions.com\/wp-content\/uploads\/2025\/02\/imagem_casestudies3_topo.jpg\u00bb custom_margin=\u00bb-150px||||false|false\u00bb custom_padding=\u00bb260px||29px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_line_height=\u00bb1.5em\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#FFFFFF\u00bb header_3_font_size=\u00bb25px\u00bb header_3_line_height=\u00bb1.3em\u00bb custom_margin=\u00bb||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

CASE STUDIES<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb3_5,2_5″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb width_tablet=\u00bb90%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|desktop\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb||7px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb3_5″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][et_pb_post_title meta=\u00bboff\u00bb featured_image=\u00bboff\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb title_level=\u00bbh2″ title_font=\u00bb–et_global_heading_font|700|||||||\u00bb title_font_size=\u00bb35px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_post_title][\/et_pb_column][et_pb_column type=\u00bb2_5″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,3_4″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb width_tablet=\u00bb90%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width_last_edited=\u00bboff|phone\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb21px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb14px\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Cliente<\/strong><\/h5>\n

Cervejaria Ramiro<\/strong><\/p>\n

 <\/p>\n

Soluciones<\/strong><\/h5>\n

Gesti\u00f3n de atenci\u00f3n al cliente<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb3_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font_size=\u00bb25px\u00bb header_3_line_height=\u00bb1.3em\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]Marisco en la mesa, \u00a1espera sin estr\u00e9s!<\/strong><\/p>\n

<\/strong><\/p>\n

Cervecer\u00eda Ramiro optimiza el servicio con Way2Queue<\/strong><\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

La Cervecer\u00eda Ramiro de Lisboa<\/strong>, conocida por su ambiente acogedor y la calidad de sus delicias, se enfrentaba a retos en la gesti\u00f3n del flujo de clientes durante las horas punta. Para mejorar la experiencia de los clientes y optimizar el proceso de espera de mesa, W4M implement\u00f3 la soluci\u00f3n Way2Queue<\/strong>, que revolucion\u00f3 la forma de gestionar la atenci\u00f3n al cliente y la organizaci\u00f3n de las llegadas al restaurante<\/strong>.<\/p>\n

[\/et_pb_text][dica_divi_carousel overlay_color_field_bgcolor=\u00bbrgba(255,255,255,0.85)\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/dica_divi_carousel][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font_size=\u00bb25px\u00bb header_3_line_height=\u00bb1.3em\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Soluci\u00f3n Implementada<\/h3>\n

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W4M implement\u00f3 la soluci\u00f3n Way2Queue en la cervecer\u00eda Ramiro, una herramienta inteligente para la gesti\u00f3n de colas y atenci\u00f3n al cliente. La soluci\u00f3n inclu\u00eda:<\/p>\n

    \n
  • Registro de llegada y selecci\u00f3n del n\u00famero de personas:<\/strong> al llegar, el cliente informa del n\u00famero de personas que le acompa\u00f1an, lo que facilita la organizaci\u00f3n de la atenci\u00f3n.<\/li>\n
  • Asignaci\u00f3n manual de mesas:<\/strong> Bas\u00e1ndose en la informaci\u00f3n proporcionada, un empleado asigna manualmente la mesa m\u00e1s adecuada, garantizando un flujo organizado y personalizado para cada grupo.<\/li>\n
  • Visualizaci\u00f3n de la llamada en la pantalla:<\/strong> Tras la asignaci\u00f3n, se informa al cliente a trav\u00e9s de una pantalla digital de que su mesa est\u00e1 lista.<\/li>\n<\/ul>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font_size=\u00bb25px\u00bb header_3_line_height=\u00bb1.3em\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

    Resultados obtenidos<\/h3>\n

    [\/et_pb_text][et_pb_text ul_item_indent=\u00bb25px\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb14px\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

      \n
    • Mejora en la experiencia de los clientes:<\/strong> los clientes se benefician de una gesti\u00f3n eficiente de las colas, con informaci\u00f3n en tiempo real que hace que la espera sea m\u00e1s llevadera y organizada.<\/li>\n
    • Optimizaci\u00f3n del servicio:<\/strong> el equipo de Cervejaria Ramiro puede gestionar el flujo de clientes de forma m\u00e1s eficiente, reduciendo los tiempos de espera y mejorando la calidad del servicio.<\/li>\n
    • Reducci\u00f3n de conflictos y aglomeraciones:<\/strong> Con un sistema organizado de gesti\u00f3n de colas, se ha reducido la incidencia de conflictos y aglomeraciones.<\/li>\n
    • Aumento de la satisfacci\u00f3n general:<\/strong> La transparencia y la eficiencia del proceso de espera han reforzado la imagen de la Cervejaria Ramiro como un establecimiento innovador y centrado en la experiencia del cliente.<\/li>\n<\/ul>\n

      [\/et_pb_text][et_pb_cta title=\u00bb\u00bfQuiere optimizar el servicio y transformar la experiencia de sus clientes? \u00bb button_url=\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@\u00bb button_text=\u00bbProgramar Reuni\u00f3n\u00bb _builder_version=\u00bb4.27.4″ _dynamic_attributes=\u00bbbutton_url\u00bb _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3″ header_text_color=\u00bb#848484″ body_text_color=\u00bb#848484″ background_enable_color=\u00bboff\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#F57233″ button_border_radius=\u00bb100px\u00bb button_letter_spacing=\u00bb1px\u00bb button_font=\u00bb–et_global_body_font|500||on|||||\u00bb button_use_icon=\u00bboff\u00bb button_alignment=\u00bbcenter\u00bb button_custom_padding=\u00bb10px||10px||true|false\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|5px|5px|5px|5px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#f2f2f2″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

      P\u00f3ngase en contacto con W4M y descubra c\u00f3mo la soluci\u00f3n Way2Queue puede revolucionar la gesti\u00f3n de colas en su negocio.<\/p>\n

      [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb background_enable_color=\u00bboff\u00bb custom_padding=\u00bb15px||||false|false\u00bb border_width_top=\u00bb1px\u00bb border_color_top=\u00bb#f2f2f2″ global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb pac_dcm_carousel_specific_module_num=\u00bb0″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_3_font_size=\u00bb25px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font_size=\u00bb20px\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]<\/p>\n

      Proyectos Relacionados<\/h4>\n

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Algarve\u00bb button_url_new_window=\u00bb1″ image=\u00bbhttps:\/\/turismo.w4msolutions.com\/wp-content\/uploads\/2025\/02\/logo_autodromoalgarve.png\u00bb image_alt=\u00bbBagga\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/dica_divi_carouselitem][\/dica_divi_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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