The tourism sector faces growing challenges when it comes to the safety of people, property and infrastructure. Visitors’ increasing demand for safe and peaceful experiences, coupled with the need to protect assets and ensure compliance with regulations, requires an integrated and technological approach to security.
In this context, W4M offers a portfolio of innovative solutions that combine video analytics, environmental sensing and IoT management, alarm systems, access control and intrusion detection, ensuring safer, more efficient environments that are prepared to respond to risk situations, both in real time and predictively.
Technology applied to tourism safety
The protection of tourist sites is no longer limited to the installation of conventional cameras and alarms. Today, technological solutions make it possible to detect abnormal behaviour, monitor visitor flows, identify occupancy patterns and take preventive action.
Whether in a hotel, restaurant, or event venue, system integration and automated responses are critical factors in ensuring safety, operational efficiency, and a positive visitor experience.
Video analytics: advanced monitoring with artificial intelligence
W4M’s video analytics technology transforms images captured by surveillance cameras into actionable information. Based on artificial intelligence algorithms, the systems are capable of:
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Analyse real-time occupancy of areas such as reception areas, event rooms or common areas;
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Detect smoke and early signs of fire, activating automatic alerts;
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Recognise suspicious behaviour or intrusions into restricted areas;
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Identify crowds and send alerts to avoid safety risks or non-compliance with regulations;
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Generate demographic statistics (age and gender) to support service personalisation and flow management.
These features are especially relevant in hotels and resorts, but also in restaurants, theme parks, and events with large crowds.
IoT: safe and sustainable environments
Through the SmartHive platform, W4M enables environmental sensing and IoT management, monitoring variables such as temperature, humidity, air quality, water leaks, or the presence of harmful gases. This data is collected in real time and integrated into a central platform, allowing:
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Act quickly in case of anomaly detection;
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Protect equipment and assets;
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Comply with health and environmental standards;
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Increase visitor comfort and safety.
This solution is especially useful in industrial kitchens, technical areas, warehouses, event backstage areas, and staff areas.
Alarms and intrusion detection
W4M’s alarm and intrusion detection systems guarantee 24/7 protection in any type of tourist space. Through motion sensors, magnetic contact, glass breakage and other devices, it is possible to detect:
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Unauthorised access attempts;
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Activities outside opening hours;
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Access to restricted areas by unauthorised persons.
These systems can be integrated with the security centre, local surveillance team or mobile applications for an immediate response.
Intelligent access control
W4M access control allows you to manage, with high precision, who enters and leaves each space, based on user profile, time or specific event. The technology includes:
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RFID cards or digital codes;
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Biometric identification;
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Remote opening via app;
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Integration with PMS or event management systems.
For hotels, parks, and temporary events, this control is essential to ensure safety without compromising the visitor experience.
Direct benefits for the tourism sector
The implementation of these solutions translates into concrete advantages for companies in the sector:
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Proactive risk prevention, with real-time alerts;
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Reduction of operating costs through automation and centralisation;
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Compliance with legal and regulatory requirements regarding safety and the environment;
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Improved visitor experience, with safer and more comfortable environments;
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Increased customer confidence, essential for loyalty.
Safety as a differentiating factor in tourism
In an industry where customer trust and experience are key, investing in technological security solutions is more than just a preventive measure — it is a competitive advantage. W4M positions itself as a strategic partner for hotels, restaurants, tour operators, and event organisers, offering advanced, reliable technology tailored to each situation.
