Trivalor Group: Digitisation of Canteens with Digital Signage and Meal Order Management

The Trivalor Group, a leader in integrated catering services, sought to optimise the user experience in its canteens by making the process of choosing and ordering meals more agile, efficient and personalised. W4M developed a solution that combines Digital Signage for dynamic communication and a Meal Order Management system, improving service flow and ensuring an intuitive and modern experience for users.

Implemented Solution

W4M developed and integrated a customised solution for the Trivalor Group’s canteens, which includes:

• Digital Meal Order Management
  • Order customisation: choice of meat or fish and option to select side dishes.
  • Integration with the internal kitchen management system, ensuring a continuous flow between orders and meal preparation.
  • Real-time updates: as soon as an order is ready, the information is displayed on the screen for collection.
• Digital Signage for Menu Boards and Real-Time Information
  • Dynamic display of menus and nutritional values, eliminating the need for physical media.
  • Clear and attractive communication for users, improving the experience and reducing doubts when choosing meals.
  • Synchronisation with the management system to display orders ready for delivery.
• Equipment:
  • Interactive kiosks with printer and payment options, allowing users to select meals quickly and efficiently.

Achieved Results

• Greater Autonomy and Comfort for Users: Customers can choose and register their meals in advance, reducing queues and waiting times.

• Service Optimisation and Greater Efficiency: Automating service has streamlined canteen processes, ensuring a more organised flow without congestion.

• Sustainability and Waste Reduction: With advance order management, canteens can adjust food production, minimising waste and optimising resources.