Bensaude Hotels Collection: Excellent Connectivity with W4M WiFi Solution

The Bensaude Group is the leading hotel operator in the Azores region, with eight hotels on the islands of São Miguel, Faial and Terceira. Since 2005, the Group has also operated a four-star hotel in Lisbon.

W4M developed and implemented a WiFi solution for the hotels of the Azorean group Bensaude Hotels Collection, ensuring robust, high-quality coverage throughout the facilities. This intervention optimised the guest experience and reinforced the hotels’ commitment to innovation and service excellence.

Implemented Solution

W4M designed and installed a scalable, high-performance network for all the group’s hotels, ensuring comprehensive coverage and a strong signal in common areas and rooms. The solution included:

• Installation of a structured network optimised to support a high number of simultaneous connections, adapting to the needs of an environment with high customer turnover.
• Comprehensive Coverage: nstallation of strategically positioned access points to ensure consistent, high-quality signal throughout all areas of the hotels.
• Centralised Management: Implementation of the Wifi4Media remote monitoring and management system, which allows real-time monitoring of network performance, facilitating the identification and resolution of any problems.

Achieved Results

• Enhanced Digital Experience: Guests benefit from fast and reliable WiFi connectivity, which translates into an uninterrupted browsing experience and the ability to access digital services effectively.
• Optimisation of Operational Processes: Centralised management enables proactive maintenance, minimising disruptions and ensuring continuous and efficient operation.